Shipping Policy

This Shipping Policy explains how orders are processed and shipped when you purchase from Niko Pots. By placing an order on our website, you agree to the terms outlined below. We operate worldwide and aim to ensure a smooth and reliable delivery experience.

Order Processing
Once an order is placed, it is reviewed and confirmed before dispatch. Orders are processed on business days only. You will be notified if additional information is required to complete your order.

Order Confirmation
After successfully placing an order, you will receive an order confirmation through the contact details you provided. This confirmation serves as acknowledgment that your order has been received and is being prepared for shipment.

Shipping Method
We use reliable courier and logistics partners to deliver our products safely to your provided address. The shipping method is selected based on the delivery location and order requirements to ensure secure handling of your items.

Address Accuracy
Customers are responsible for providing complete and accurate shipping information at the time of checkout. Niko Pots is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

Order Tracking
Where available, tracking details will be shared once your order has been dispatched. Tracking allows you to monitor the progress of your shipment until it reaches you.

Delivery Attempts
Our delivery partners may attempt delivery more than once if the recipient is unavailable. In case of unsuccessful delivery attempts, the order may be returned to us or held by the courier as per their procedures.

Damaged or Missing Packages
If your package arrives damaged or if any items are missing, please contact us at [email protected] as soon as possible after delivery with relevant details and supporting images so we can assist you promptly.